Do you want to know how to use our assistance?

Publication: 27 September 2018 12:00 AM
Last edit: 28 September 2018 12:00 AM
Topic: News
assistenza

This is how Ever Elettronica is always at its customers side.

By phone:
the customer service is ready to support all your requests, providing immediate practical solutions or directing you to the expertise departments that can better solve your problem. Call us at 0371 412318.

By e-mail: if you need it, send your request to marketing-is@everelettronica.it and you will immediately receive via e-mail our technical documents such as user manuals, datasheet and short manuals, which will help you to use the our products optimally.

Direct chat: you can interact directly in real time with our customer service through the online chat service from Monday to Friday, from 8.30 to 12.30 and from 13.30 to 17.30, simply by connecting to our site and opening the box "Can I help you?" bottom right: as soon as you contact us, we will be ready to answer you in real time. For skeptics who think they are automatic computer responses: no, you will receive answers from real people!

Remote assistance: through a conference call via Skype, Teamviewer or phone, you can receive the direct assistance of our technicians, who will follow you step by step solving the problem.

Direct intervention by our technicians: if there is an urgent or difficult problem to solve through remote assistance, a direct intervention of our technician can be organized in a timely manner at your premises.